Spa Policy & Etiquette

  1. Arrival: Please arrive 15 minutes prior to your scheduled appointment to fully relax and prepare for your experience. You may be asked to complete necessary paperwork to create your guest profile.

  2. Cancellation & Rescheduling: We require a minimum of 24 hours’ notice to cancel or reschedule appointments. Cancellations made less than 24 hours in advance, or no-shows, will incur a fee of 100% of the published service price. Gift certificates will be voided if appointments are not properly canceled.

  3. Booking: A credit card or gift card is required to book appointments.

  4. Gift Cards: Sundays Ultimate Day Spa is not responsible for lost, stolen, or unused gift cards.

  5. Age Policy: We welcome guests of all ages. However, a parental/guardian release form may be required prior to service. For the comfort of all, we kindly request that children only accompany you if they are receiving a service.

  6. Respect for Quiet Areas: For the enjoyment of all our guests, please refrain from cellphone use and be mindful of noise in our quiet zones.

  7. Gratuities: Gratuities are at your discretion and may be given in cash, by credit card, or by check. Tip envelopes will be provided at checkout.

  8. Price Changes & Sales: All service prices are subject to change without notice. All sales are final.

  9. Late Arrivals: Regrettably, late arrivals will not receive an extension of their scheduled service time as it will impact the technician as well as other guests and will be responsible for the full service price.

  10. Special Requests & Medical Needs: Please inform our staff of any special requests, physical needs, or medical conditions prior to your service to ensure the best possible experience.

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